Yes, you’re correct. Southwest Airlines, famous for its open seating process where passengers could choose their seats as they board, is considering changes in its seating process. CEO Gary Kelly said that airline’s open seating strategy, one of its signature policies, is currently under review. However, he didn’t provide any specific details on how Southwest’s seating process might change.
As the aviation industry grapples with pandemic and decreased travel demand, many airlines are exploring options to maximize revenue while ensuring passenger safety. For Southwest, rethinking its seating policy could be a part of that strategy. At this moment, it’s unclear what changes could be made, and when these might take effect.
It’s worth noting that, through September, Southwest is not selling middle seats in order to promote social distancing onboard its planes. Other airlines have or considering changes to their cabin layout or seating procedures to adapt to the new normal created by the pandemic. Keep an eye on official Southwest communications for the most accurate and up to date information.
