As an essential part of its business model, Amazon Prime promises quick and consistent delivery to its members, no matter where they reside. If some neighborhoods are excluded, this may pose serious legal and ethical concerns for the company.
However, Amazon has consistently contested these claims, stating that they strive to serve all customers, irrespective of their location.
The outcome of the lawsuit could significantly impact how e-commerce businesses operate in the future, requiring them to adopt more inclusive delivery policies. This is definitely a developing story worth keeping an eye on.